FAQ

LaRopa – Frequently Asked Questions (FAQ)

1. What is LaRopa?

LaRopa is a modern apparel brand offering curated fashion pieces with premium fabrics, trendy silhouettes, and effortless everyday style.

2. How do I place an order?

Simply browse our collection, add your favorite items to the cart, and proceed to checkout.
You can pay using available secure payment options.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer COD on selected locations. Availability will appear at checkout.

4. How long does delivery take?

Every outfit is made to order. Delivery usually takes 7–10 days from order confirmation, depending on your city/region.
You’ll receive tracking details once your order is dispatched.

5. How can I track my order?

Once shipped, a tracking link or number will be sent to your email/SMS/WhatsApp.
You can use this link to check live delivery updates.

6. What is your return/exchange policy?

You may request a return or exchange within 4 days of delivery as long as:

  • The item is unused and unwashed

  • Tags and packaging are intact

  • The item is not part of final sale, clearance, or hygiene-sensitive items

7. Do you offer refunds?

Refunds are processed after inspection of the returned product and usually take 2 working days
Shipping charges are non-refundable unless you received a damaged/incorrect item.

8. I received a defective or wrong item. What should I do?

We’re sorry!
Please contact us within 24–48 hours with your order number and images.
We will arrange a replacement or compensation.

9. How do I know which size to order?

Each product page has a size chart.
We recommend measuring yourself and comparing with our chart for the best fit.
You may also DM us on Instagram for quick size guidance.

10. Can I modify or cancel my order?

Orders can only be changed or canceled if they have not been shipped yet.
Please contact us immediately if you need to modify anything.